When an order is placed you will receive a confirmation acknowledging your purchase details.  An agreement between you and Rachetteez is confirmed once you receive an email stating that your purchase has been shipped with tracking information. We reserve the right not to accept your order if the item is out of stock. 

If items that you order is out of stock, we will try to contact you for a refund or having a delay receiving your order.  If we cannot contact you about your out of stock item(s) we will cancel it within 48 hours.